Attorneys and claims agents

A clean referral path for VA psychiatric review.

Ingleside Health accepts VA psychiatric records review referrals from attorneys and accredited claims agents. The veteran still controls authorization, records access, and who may receive the final work product. Requested case information and records are submitted through Betula's Box-hosted intake, not through this public website or ordinary email.

Referral flow

  1. 1. The veteran or an authorized representative uses the Box-hosted intake.
  2. 2. Ingleside confirms location, conflicts, scope, and who will pay.
  3. 3. The veteran signs authorization before records are used or disclosed.
  4. 4. The selected payer submits the $500 records-review payment.
  5. 5. The physician begins the accepted records review.

Payment structure

The standard psychiatric records-review and opinion service is $1,500 total, including the records review. The $500 records review fee is the first payment toward that total. The remaining $1,000 is due before final clinician review and signed opinion delivery if the client elects to continue.

The $500 initial physician records-review fee is non-refundable if you cancel after Dr. Craig begins substantive physician review, even if the review is not yet complete. Administrative screening, file receipt, scheduling, and payment alone do not count as substantive physician review. If you cancel before that review begins, or Ingleside declines or cannot provide the agreed initial review, we refund that fee. A completed review that does not support the requested opinion is still a performed review and does not qualify for a refund on that basis. If an opinion is clinically supportable and you choose to proceed, the remaining $1,000 is due before final work is completed. Refunds required by law remain available. These terms apply to new engagements and do not replace an existing matter's signed fee terms.

Authorization and referral independence

The evaluee controls authorization and permitted disclosures. Paying a fee does not by itself entitle a referral source or third-party payer to medical information or the work product. Ingleside does not promise that communications or materials are protected by attorney-client privilege or attorney work-product doctrine.

Ingleside does not pay or accept referral compensation, commissions, percentage-of-fee arrangements, reciprocal steering, or paid directory preference for evaluee referrals. A referral or payment source does not influence whether a matter is accepted or what the physician concludes.

What you receive

  • Record review summary with gaps or questions
  • Opportunity to submit factual clarification
  • Final clinician review by the physician
  • Signed written opinion when clinically supportable
  • Record list identifying what was considered

Independence

Ingleside does not accept contingency fees or outcome-based compensation. If the records do not support the requested opinion, the physician will not sign that opinion.

Practical details

  • Current licensure: Illinois and Texas
  • Response: We respond after an administrative review of scope, location, and availability
  • Records: Do not email medical records or medical details; use the Box-hosted intake
  • Administrative questions: daniel@inglesidehealth.com without medical details
  • Additional work: DBQs, interviews, rebuttals, urgent deadlines, and very large record sets are scoped manually

Services are currently available only to adults age 18 or older who are physically located in Illinois or Texas when professional services are provided. Continuing to intake or submitting information does not mean that a matter has been accepted. We confirm location, eligibility, conflicts, and scope before substantive professional work begins.

Begin client intake

This business is not endorsed or sponsored by, or affiliated with, the United States Department of Veterans Affairs or the Illinois Department of Veterans Affairs, or any federally chartered VA accredited veteran service organization. You may qualify for other veterans benefits beyond the benefits for which you are receiving services here.

Veteran and military benefits services are available free of charge from VA accredited county veteran service officers, representatives of the Illinois Department of Veterans Affairs, and the veteran service officers of federally chartered veteran service organizations. To learn more, contact these organizations or the Illinois Attorney General's Office at 1-800-382-3000.